FAQs (Frequently Asked Questions) - Packing Supply

How do I register?

Simply, go to the "Sign In" section and type your e-mail address. Click on "Register" and that will take you to the registration page, wherein you can submit the relevant information. This information will be fed in your account for future.

Is registration mandatory to shop?

• Yes, registration is mandatory.

• In case of Cheque/DD, you need to mandatorily register.

What do I do if I forget my password? How do I reset my password?

• Forgot your password? Resetting it is very simple - just enter your e-mail address in the "Sign In" tab and click on "Forgot Password".

• Your password will be sent to your registered e-mail address.

• The password link sent at the e-mail will be active for only 2 hour.

How do I login to packingsupply.in Portal?

You can go to "Sign In". Enter your e-mail address and password and click to "Sign in".

What is Account Summary?

Account Summary under "My Account" covers all the relevant information about your packingsupply.in portal account like Orders, Past Orders, Profile information etc.

Where do I see my past orders?

• You can retrieve the past orders for all your completed orders from "Order History". Go to the particular order for which you need to see.

• Click on the order icon on the right-hand corner of that particular order.

• Wait for few seconds to see the order.

Do you use my personal information?

• We respect your Privacy, when you do purchase online, you are automatically enrolled for SMS and emails communication for your orders and also where we highlight new products, exclusive sales and promotions.

• We do not share, rent or sell our list to a third party.

• We do not keep credit card information on file. It's only the shipping address, Phone number and email address that is saved for future reference and your convenience when you shop next time.

How do I purchase something if I live outside India?

We are currently not servicing orders outside of India.

In case you want to order in bulk, kindly drop an email regarding your inquiry, product details, quantity and place at info@packingsupply.in or support@packingsupply.in. We would get back to you with the necessary details and further communication process.

Does the client need to provide us with the road permit for bulk shipping?

The customers are required to provide with road permit for border clearance of the shipment. This is majorly required for bulk quantity shipped by surface mode. ( Mostly Applicable in case of Bubble Lined Courier Bags/Bubble Lined Envelopes/Self-Seal Bubble Bags).

How do I contact Packingsupply.in Customer Support Associate?

You can get in touch with our Packingsupply.in Support Associate by sending us an email to support@packingsupply.in or can call us on +91-9099093886 between 9:30 am. and 5:30 p.m (Monday – Friday), we will be glad to assist you with all your queries, problems and provide you with a permanent resolution at the earliest. Kindly note on National Holidays, our office remains closed.

You can also avail of the chat option available on our website from between 9:30 am. and 5:30 p.m (Monday – Friday) except on National Holidays as the office remains closed.

What are the modes of payment options available?

• Currently we have an option to make the payment online using credit cards (American Express, JCB, Master Card, Visa), debit cards (select drop-down to see the list), net-banking (select drop-down to see the list), cash card (Icash cards,Itz Cashcards,Oxicash, Paycashcard) mobile payments (Paymate) and wallet (Mobikwik, Paytm) through our payment gateway i.e CC. Avenue Checkout. (Screenshot placed below).

• Offline payment mode is also available with us by payment via cash, cheque, DD, or RTGS into our Bank Account, while on the last stage of checkout 'review your order', you will need to select Cheque/DD.

• Bank Account Details where Amount needs to be deposited.

• The offline payment option is only available to registered users only.

• Cash on delivery (COD) option available.

• Pay with Amazon.in available.

What is 'Quick Order' in My Account?

• Quick Order is nothing but speed way to order your desired products right away entering your model no. and quantity, rather than going through the tedious procedure.

• It is intended for people who are regular shoppers on our website.

How long will it take for my packingsupply.in order to reach me?

• At packingsupply.in, we passionately hold our customer's interest on top of everything else.

• Our day begins and ends with bringing the endless smiles to the faces of our customers by meeting their requirements and serving them in the best possible manner.

• We at packingsupply.in intend to make your shopping experience smooth and hassle-free to give you the best online shopping experience.

• Owing to huge volumes, we try our level best to ship out your order in the next 48 hours the maximum transit time for the order to reach your destination is 7 days.

  • We normally ship via reputed courier companies such as Blue Dart and Professional Couriers (only for pin codes not serviceable by Blue Dart) and you can track your shipment on the mentioned links provided in the email.

Is Screen-printing option available?

Screen printing option in single color is available for a minimum quantity of 1000, you can place order online under the products category several types packaging materials like courier bags, envelopes, packing slip envelopes and carry bags are available for screen printing.

Is Customized printing option available?

Customized printing options are available for a minimum quantity of 500, for more information, kindly drop in an email on info@packingsupply.in. We will study your requirements and revert to you.